For your navigation on our sites
We collect data when you access our sites, perform searches, participate in promotions, online events, fill out forms, as in the case of sending comments, requesting services or participating in mailing lists.
We also collect your Data when you access our websites through your computer, cell phone, smart TV and / or other access device. The data collected from your access includes: your approximate location (latitude and longitude); your IP address; information from your access device (such as unit identifier, advertising identifier, name and type of operating system); information of your internet connection; type of your browser and the pages and content you access.
Cookies are used to observe visiting habits. They allow us to remember your preferences, deliver ads and analyze audiences. Check out our to learn how we use them and how you can change or block their use.
If I want to request or delete my data?
At any time you can request your data. You have the right to receive them in a simplified format.
You can also request the deletion of your Data. Within 180 days we will permanently exclude.
You can contact us through our phone +55 49 3674-3500.
How do we use your Data?
We use your Data to:
Communicate with you
We collect your data to improve our products and services, respond when you contact us and to keep you informed about relevant issues.
Respond when you get in touch, according to the relationship established with you;
Conduct surveys and surveys in order to test, solve problems, improve or evaluate our products and services;
Communicate about events, announcements, in your email account, by text message, messaging application and phone call (including telemarketing);
Inform about changes to our terms, services or policies (including this Policy); and
Offer new products and services to you, through your e-mail account, by text message, messaging application and telephone call (including telemarketing).
Personalize your experience
Your Data helps us to create a more personalized experience, selecting content and advertising according to your interests.
Select and personalize ads for you, on or off our Sites;
Customize the content and advertising that we show on our Sites;
Make inferences about content and topics that may be of interest to you; and
Identify and recommend Henn content, products and services that may be of interest to you.
Comply with our legal and regulatory obligations
Your Data may be necessary for us to comply with legal and regulatory determinations and measures, whether judicial or administrative.
Comply with legal, judicial and administrative provisions and letters from competent authorities; and
Take or cause legal, judicial and administrative measures to defend our rights, including in any judicial or administrative process.
With whom do we share your Data?
We may share your Data with third parties, who follow our security and confidentiality standards.
Your Data may be shared with the categories of third parties (below) always in accordance with this Policy, the applicable legislation, for the purposes set out below.
Marketing automation platforms
To store your Data and automate the process of sending email marketing, SMS and telemarketing. In these circumstances, your Data will be stored and processed on third-party platforms, which may be located in Brazil or abroad.
Marketing Service Providers
To offer relevant advertising to your profile, email marketing, telemarketing, SMS, we rely on third party services.
In order to (i) comply with legal, judicial and administrative provisions and also comply with letters from competent authorities and (ii) take or cause legal, judicial and administrative measures to defend our rights provided for in this Policy, including in any judicial or administrative process. Governmental authorities are understood to mean police authorities, public entities and / or other governmental organizations.
To (i) improve our products and services; (ii) expand our business; (iii) develop new businesses.
How do we protect your information?
In addition to treating the Data in accordance with this Policy, we also collect and treat your data in an anonymous way, that is, so that you are not personally identified.
We adopt practices in line with technical and regulatory market standards for data security and privacy, with comprehensive actions in technology and in organizational processes.
Our measures to preserve your Data against unauthorized access, use, alteration, disclosure or destruction include physical and logical protection of assets, encrypted communications, management over access, adherence to secure software development and internal compliance policies.
All of these controls are continually reviewed to monitor and react to the context of threats on the Internet. Still, it is not possible to guarantee that our Services are completely inviolable. But rest assured: we have teams prepared to detect and respond promptly in the event of an event or incident that compromises the security of your Data or our Services.
Policy changes and contact
We are always improving our and and the changes will be reflected on these pages. So, before using one of our Services, take a look at them. You will always be notified of any changes, either by giving notice on our Sites, by sending e-mail, SMS or through other means.
When we post changes, we’ll update the date the last change was posted (October 28, 2020).
Remember: By continuing to access the Services after such changes become effective, you are agreeing to be bound by the new version of the Policy.
If you have any questions or concerns about our Policies or the treatment of your Data, please contact us by phone +55 49 3674-3500.